TERMS AND CONDITIONS – HOMEPLICITY DESIGN SRL
Welcome to HOMEPLICITY! We specialize in offering unique, handcrafted items that are both minimal and sophisticated. Before you proceed with making a purchase, please take a moment to review our Terms and Conditions outlined below. By using our website and making a purchase, you agree to comply with and be bound by these terms.
These Terms & Conditions are only available in the English language. We recommend that you print or save a copy of these Terms & Conditions for your records, but please note that we may amend these Terms & Conditions from time to time so please check the Website regularly, and each time you enter the Website or order products, to ensure you understand the legal terms which apply at that time. If you do not agree to any change to the Agreements then you must immediately stop using the Website.
- General Terms and Conditions
1.1 Acceptance of Terms: By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
1.2 Eligibility: To make a purchase, you must be at least 18 years old or have the legal capacity to enter into a contract.
1.3 Product Representation: We strive to present our products as accurately as possible through descriptions and images. However, please note that colors, textures, and dimensions may vary slightly due to the handcrafted nature of our items. We do not guarantee the exact replication of any product listed on our website.
1.4 Pricing: All prices displayed on our website are in the specified currency and are subject to change without notice. We reserve the right to modify prices, discounts, and promotions at our discretion. Any additional taxes, duties, or shipping charges will be clearly stated during the checkout process.
- Orders and Payment
2.1 Placing an Order: By placing an order through our website, you make an offer to purchase the selected products, subject to these Terms and Conditions. We reserve the right to accept or decline your order at our sole discretion.
2.2 Order Confirmation: Upon receipt of your order, we will send you an email acknowledging the details of your purchase. This email is not a confirmation of acceptance but serves as a receipt of your order.
2.3 Payment: We accept various forms of payment, including credit/debit cards, electronic funds transfer, and other methods specified on our website. Payment must be made in full before the order is processed and shipped.
2.4 Order Cancellation: We reserve the right to cancel or refuse any order, at any time, for any reason. If we cancel your order, we will provide a full refund of any payment already made.
- Shipping and Delivery
3.1 Shipping Methods: We offer shipping services as outlined on our website. The shipping costs and estimated delivery times are provided during the checkout process and may vary depending on your location.
3.2 Order Processing: We aim to process and ship orders promptly. However, please note that processing times may vary depending on product availability, customization requirements, and peak periods. We will make our best efforts to inform you of any delays or issues that may arise.
3.3 Delivery Responsibility: Once the products are handed over to the shipping carrier, the responsibility for delivery lies with the carrier. We are not liable for any delays, damages, or losses incurred during transit. However, we will assist you in resolving any issues to the best of our abilities.
- Returns and Exchanges
4.1 Return Eligibility: We accept returns or exchanges within 14 days from the date of delivery, subject to the conditions outlined in our Return Policy. To be eligible, the product must be unused, in its original condition, and accompanied by the original packaging and proof of purchase.
4.2 Return Process: To initiate a return or exchange, please contact Customer service (shop@acinteriors.eu). You will be guided through the process and provide you with the necessary instructions. Please note that the return shipping costs will be your responsibility unless the return is due to a defective or incorrect item.
4.3 Refunds: Upon receipt and inspection of the returned item, we will process the refund or exchange accordingly. Refunds will be issued in the original form of payment, excluding any shipping charges, and may take a reasonable amount of time to appear in your account.
- Intellectual Property
5.1 Ownership: All intellectual property rights, including but not limited to trademarks, logos, product images, and descriptions, displayed on our website are the property of HOMEPLICITY DESIGN SRL. You are not permitted to use, reproduce, or distribute any of these materials without our explicit written consent.
- Privacy Policy
6.1 Privacy: We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
- Governing Law and Jurisdiction
7.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of laws principles.
7.2 Jurisdiction: Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Romania.
By using our website and making a purchase, you agree to the above Terms and Conditions. If you have any questions or concerns, please don’t hesitate to contact our customer service team for assistance.